Ojai Water FAQ

Ojai Water FAQ


When will Casitas begin water operations?
How much and when will I see the bond appear on my property tax bill?
How can I pay my portion of the bond up-front to save on the interest?
What will my new water rates be?
What will be my new water allocation?
What are the rules for water usage?
When will I get my last Golden State water bill and when will the get their first casitas bill?
Who should I contact for billing problems?
Who do I contact for leaks or other problems?
Is there a special newsletter they should sign up for that will address their specific needs
What kind of meter will Casitas Municipal Water District utilize?

Ojai Water

Q. When will Casitas begin water operations?

Casitas is will take over the Ojai water system on June 8, 2017, which is when the purchase of the Ojai water system will be completed. All reports of leaks, billing, or other water related services before that time need to be addressed with the Golden State Water Company.



Q. How much and when will I see the bond appear on my property tax bill?

Ojai property owners have been paying on the first bond for two years now, see  "Prior to 2nd Bond Issue", (page 5 of the "Rate and Apportionment" Document) at: Ojaiwater.org.  Ojai property owners will see the "After 2nd Bond Issue" amount appear on tax bills in the fall of 2017.  An estimate for the amount of payment can be found on the Estimated annual and prepay amounts document at Ojaiwater.org www.casitaswater.org



Q. How can I pay my portion of the bond up-front to save on the interest?

Please call Casitas at (805) 649-2251 Extension 0, for details on how to prepay this debt obligation. Please see Pre-Issuance Pre-Payment document below or slide number 11 on the Casitas Board Meeting PowerPoint for an estimation of costs.



Q. What will my new water rates be?

Former Golden State Water customers (rate classification) will be the same as Casitas' customers of similar customer category type, i.e. business or residential.  We will bill on a monthly basis rather than on a bi-monthly basis. We are currently proposing to raise rates, please see the rate calculator at:   http://www.drivecms.com/uploads/casitaswater.org/Rate%20Calculator.htm. Please note there will be significant cost savings to Ojai customers even with the new water rates. 



Q. What will be my new water allocation?

There is likely going to be a lapse in creating new water allocations, but an estimate of what they will be can be found on the Ojaiwater.org page under water allocation calculator link.



Q. What are the rules for water usage?

The same water waste restrictions throughout the State of California will remain in place as well as Casitas Stage 3 drought conditions. 

  • No watering outdoors between 10 a.m. and 6 p.m., except with a hand-held container or hose with a shut-off nozzle, or for very short periods when adjusting a sprinkler system;
  • No watering during and within 48 hours after periods of rain;
  • No Water Flow or Runoff: Watering or irrigating any lawn, landscape or other vegetated areas in a manner that causes or allows runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots or structures is prohibited;
  • No excessive water flow or runoff onto pavement, gutters or ditches from watering or irrigating landscapes or vegetation of any kind;
  • Recommend watering only one day a week.



Q. When will I get my last Golden State water bill and when will the get their first casitas bill?

Your first Casitas bill is not likely to arrive until at least September of 2017. Please pay all bills received from Golden State Water prior to being billed by Casitas.



Q. Who should I contact for billing problems?

Please contact Customer Service at Golden State Water if it refers to the last bill from them, or, contact Customer Service at Casitas Water if the billing problem is from Casitas. 



Q. Who do I contact for leaks or other problems?

Please call Golden State Water until the official purchase date, which is scheduled for June 8, 2017. Please call Casitas Water after that date at (805) 649-2251.



Q. Is there a special newsletter they should sign up for that will address their specific needs

Casitas is working on an email sign-up list that will provide updates on the transfer.



Q. What kind of meter will Casitas Municipal Water District utilize?

Casitas will utilize Sensus iPERL residential meter technology in the Ojai water system. Each meter has a Smart Point module that reads and stores data. This module provides the inbound and outbound access to measurements and diagnostics.

A Vehicle Gateway Base Station (VGB) is utilized monthly to collect the stored data within the individual meter Smart Point modules. The transmission of data is only performed when the VGB initiates the communication link. Individual meter transmissions are less than one second in length and are scheduled to occur once a month. Nothing is transmitted continuously. This technology is approved by the Federal Communications Commission within Title 47 of the Code of Federal Regulations.