COVID-19 and Your Water
Casitas Municipal Water District (District) is monitoring the Coronavirus Outbreak (COVID-19) situation closely and taking reasonable precautionary measures to protect the health and safety of our staff and citizens. Health officials indicate that individuals should consider strategies limiting exposure to this communicable disease such as decreasing social contact.
Lake Casitas Recreation Area
While there is still much uncertainty with respect to this unprecedented pandemic, the safety and well-being of our customers and staff remain a top priority. The District is following Federal, State, and Ventura County guidelines with respect to park closures.
Given the nature of the current closures of State and Ventura County parks, the Lake Casitas Recreation Area (LCRA) is closed until further notice. This includes closure to pedestrians, bicyclists, vehicles, boating, and camping. No new camping reservations are currently being scheduled, and existing camping reservations through June 14th have been cancelled. Refunds and credits will be provided to the patrons affected. Annual vehicle/boat decals will be extended on a pro rata basis relative to the closure period.
The Casitas Water Adventure will remain closed for the 2020 season. Safe operations of the aquatic facility require necessary staff training and preparations, which had to be suspended due to COVID-19 and cannot currently be scheduled.
Though the Water Adventure will be closed for the 2020 season, the Lake Casitas Recreation Area is expected to open for day use at some point this year. The timing of re-opening will depend on the status of State and Ventura County park closures, including the re-opening of restrooms and parking areas at those locations. The District continues to monitor the situation and will re-open in a careful manner that protects public health and safety to the greatest extent possible.
Thank you for your continued support and patience during this time.
District Administration Building Operations
The District offices will be closed to customers as of March 19, 2020 at 8:00 AM until further notice. District administrative offices will remain staffed with reduced hours of operation:
District Administrative Office Hours (closed to customers due to COVID-19):
Monday: 8 AM – 4: 30 PM
Tuesday: 8 AM – 4: 30 PM
Wednesday: 8 AM – 4: 30 PM
We are here to serve you. Please conduct all business via phone, email, or Internet.
Customers may pay their bills online (see link below), or payments may be dropped off in the payment slot located at 1055 Ventura Street, Oak View, CA 93022.
Online payment: https://www.municipalonlinepayments.com/casitasmwdca
Contact us by calling 805-649-2251 if you need any assistance or have an emergency. If you are calling about an emergency during after hours, please call for instructions on how to reach someone. For non-urgent matters, please call during administrative office hours, or send an email to email@example.com.
Casitas Municipal Water District conducts public meetings of its Board of Directors as well as Committees of that Board. While the District offices are closed, Casitas will provide conference call information for members of the public to join and participate in the meetings remotely. Please refer to meeting agendas for conference call information: https://www.casitaswater.org/about-us/board-of-directors. In addition, Board Meetings are broadcast live via the internet. Once on the Board of Directors webpage, click on ‘Board Meetings’ and a list of broadcast as well as archived meetings will appear.
The Casitas Municipal Water District’s Board of Directors declared a state of emergency in response to the coronavirus outbreak, commonly referred to as COVID-19. The District's emergency declarations dated March 21, 2020 , May 1, 2020 , and May 13, 2020 have already taken immediate effect, triggering a suite of actions designed to provide relief to District customers during this public health emergency.
Relief actions include:
- A suspension of all water service shutoffs for non-payment until further notice.
- Waiving all billing delinquency fees and penalties for the billing periods of February, March, April, May, and June 2020.
- A suspension of all conservation penalties for not adhering to the Stage 3 drought allocation limits for the billing periods of February, March, April, May and June 2020.
While the District is providing some financial relief to customers, the Stage 3 drought condition remains in place and continued conservation is important to sustain water supplies into the future.
In addition to the above-mentioned relief actions, the emergency declaration authorizes the following actions designed to protect both the public and District employees:
- Provides the General Manager or designee the sole discretion to adjust district staffing levels in order to meet needs.
- Provides the General Manager or designee the authority to make decisions as to the ongoing operation of the Lake Casitas Recreation Area.
Casitas Municipal Water District follows regulated water treatment and disinfection processes to prevent pathogens, which includes viruses, from contaminating drinking water. The District continuously conducts water quality tests to ensure your water meets rigorous drinking water standards.
The U.S. Centers for Disease Control (CDC) and the U.S. Environmental Protection Agency (EPA) have provided the following information regarding COVID-19 and drinking water. In a statement released by EPA on March 11, 2020, the agency said:
“There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.
“EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. COVID-19 is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective.”
The EPA website includes a new Q&A that answers the following questions. Visit https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater.
- Is drinking tap water safe?
- Do I need to boil my drinking water?
- Is tap water safe to use for hand washing?
- What should I do if I’m concerned about my drinking water?
- Do I need to buy bottled water or store drinking water?
- What is EPA’s role in ensuring drinking water remains safe?
The CDC has also added a section on water transmission and COVID-19. Visit https://www.cdc.gov/coronavirus/2019-ncov/php/water.html. The website includes a Q&A, which begins with:
“Can the COVID-19 virus spread through drinking water?”
The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.”
Everyone is encouraged to review the following important resources for latest information and updates:
Ventura County Emergency Information: http://www.vcemergency.com/
State of California Department of Public Health: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx
United States Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/share-facts.html